Cookie Policy

Website Cookie Policy

What are cookies?

Cookies are small text files that may be placed on your computer or mobile device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the website.

For example, cookie technology can be used by websites to:

· Identify visitors

· Enable the website to function efficiently

· Personalise content

· Targeted advertising

The website requires your consent and this is achieved through the use of a cookie banner. You are required to expressly consent to the use of cookies, or not. As a visitor to the website you can also manage your own cookie preferences in your computer or device settings.

More information on cookies and similar technologies is available from the Information Commissioners Office website at https://ico.org.uk/for-organisations/guide-to-pecr/guidance-on-the-use-of-cookies-and-similar-technologies/

Our use of cookies

Our website is provided by Squarespace. Squarespace use cookies to run our website and obtain information about the visitors to our website for Squarespace analytics.

Please refer to Annex 1 of this Website Cookie Policy which sets out the cookies Squarespace uses to help us run our website.

To enable us to comply with cookie legal requirements we have:

· Disabled the activity log so we don’t collect or see visitors IP addresses or other personal data

· Disabled Squarespace analytic cookies so we don’t place these non-essential cookies on visitors’ browsers

· Included a cookie banner so visitors can opt into our use of cookies

We use Squarespace in conjunction with third party services as follows:

· Email submissions via the contact us form

· Facebook by directing people from Facebook to our website

ANNEX 1

SQUARESPACE COOKIES

Functional and required cookies

Squarespace uses some necessary cookies so visitors can navigate and use key features on your site. These cookies vary from site to site depending on the features it uses. For example, functional and required cookies help these features work:

· Customer accounts

· Shopping cart and checkout

· URL redirects

Name

Purpose, type and duration

_acloggedin

- Supports login by scheduling client if the client has an account

- Cookie

- January 1, 2025

_client_acloggedin

- Supports login by scheduling client if the client has an account

- Cookie

- January 1, 2025

algoliasearch-client-js

· Adds auto-populated suggestions to address fields in Scheduling to help clients complete forms faster

· localstorage

· Persistent

CART

· Shows when a visitor adds a product to their cart

· Cookie

· Two weeks

CHECKOUT_WEBSITE

· Identifies the correct site for checkout when checkout on your domain is disabled

· Cookie

· Session

client_username

· Remembers a logged in Scheduling client's username between visits

· Cookie

· One year

Commerce-checkout-state

· Stores state of checkout while the visitor is completing their order in PayPal

· sessionstorage

· Session

Crumb

· Prevents cross-site request forgery (CSRF)

· Cookie

· Session

hasCart

· Tells Squarespace that the visitor has a cart

· Cookie

· Two weeks

Locked

· Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password.

· Cookie

· Session

PHPSESSID

· Securely authenticates a visitor during their checkout in Scheduling

· Cookie

· One month

RecentRedirect

· Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO.

· Cookie

· 30 minutes

remember_client

· Remembers Scheduling client’s login details if they have an account

· Cookie

· 365 days

siteUserCrumb

· Prevents cross-site request forgery (CSRF) for logged in site users

· Cookie

· Three years

SiteUserInfo

· Identifies a visitor who logs into a customer account

· Cookie

· Three years

SiteUserSecureAuthToken

· Authenticates a visitor who logs into a customer account

· Cookie

· Three years

squarespace-announcement-bar

· Prevents the announcement bar from displaying if a visitor dismisses it

· localstorage

· Persistent

squarespace-likes

· Shows when you've already "liked" a blog post

· localstorage

· Persistent

squarespace-popup-overlay

· Prevents the promotional pop-up from displaying if a visitor dismisses it

· localstorage

· Persistent

squarespace-video-player-options

· Remembers video player selected preferences ( volume, playback speed, and quality) for videos uploaded directly to Squarespace

· localstorage

· Persistent

ss_cookieAllowed

· Remembers if a visitor agreed to placing analytics cookies on their browser if a site is restricting the placement of cookies

· Cookie

· 30 days

ss_sd

· Ensures that visitors on the Squarespace 5 platform remain authenticated during their sessions

· Cookie

· Session

Test

· Investigates if the browser supports cookies and prevents errors

· Cookie

· Session

· Enables a Scheduling client’s appointments to display correctly based on their time zone preferences.

· localstorage

· Persistent

Cross site request forgery (CSRF)

CSRF is an attack vector that tricks a browser into taking unwanted action in an application when someone’s logged in.

Analytics and performance cookies

Cookie Name

Duration

Purpose

ss_cid

Two years